Case Study

Whitman-Walker Website

Project Overview

Whitman-Walker is a well-known nonprofit healthcare organization based in Washington, DC. The website was created to support a large healthcare community by presenting services, locations, resources, patient information, news, research, donations, and contact options in one organized digital platform.
The main focus of the project was to create a professional, accessible, and easy-to-navigate website for patients, community members, donors, partners, and healthcare professionals.
Platform / Technology Used

WordPress website with a custom responsive design structure.

The website shows WordPress file paths through public assets, which indicates that it is built on WordPress. It also includes important healthcare-related integrations such as contact forms, newsletter signup, donation links, patient portal/MyChart information, and location-based navigation.

Client Goal
The goal was to build a website that clearly communicates Whitman-Walker’s mission, services, locations, and community impact. The site needed to help visitors quickly find care options, understand available programs, access patient resources, contact the right department, and stay connected with the organization.
Challenge
The biggest challenge was organizing a large amount of healthcare and nonprofit content in a way that feels simple and approachable. The website serves many different audiences, including patients, donors, job seekers, media contacts, community partners, and people looking for urgent healthcare information. Because the organization provides many services, the website needed a clear structure, strong navigation, and accessible content flow.
Key Features:
Solution
The website was structured with clear service categories, location pages, patient resources, news sections, donation pathways, and contact options. This helps visitors move through the site based on what they need, whether they are looking for care, learning about programs, making a donation, or contacting a specific team.
The design uses a clean healthcare-focused layout with strong calls-to-action, organized page sections, and practical navigation. Important information such as clinic locations, hours, MyChart access, services, and contact forms is easy to find.
The overall user experience supports trust, accessibility, and community connection.
Final Result
The final website gives Whitman-Walker a strong and professional online presence that supports both healthcare access and community engagement. It makes important information easier to find, presents services clearly, and gives different types of visitors a simple path to take action. Overall, the website works as a complete digital hub for patient care, nonprofit communication, community resources, and organizational outreach.